Terms of service

OVERVIEW This website is operated by Vice of Vieve. Throughout the site, the terms “we”, “us” and “our” refer to Vice of Vieve. Vice of Vieve offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE & SMS MARKETING TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

SMS/Mobile Marketing Terms: By consenting to Vice of Vieve’s SMS marketing at checkout or via subscription tools, you agree to receive recurring text notifications (for order updates, abandoned cart reminders, and promotional offers). Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to any mobile message. For help, reply HELP or email sos@viceofvieve.com.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during network transfer. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS, ARTISANAL FORMULATIONS & SAFETY Certain products may be available exclusively online with limited quantities and are subject to return or exchange strictly according to our Refund Policy.

  • Formulation & Skin Care: Our Extrait de Parfum products feature high fragrance oil concentrations. We strongly recommend performing a skin patch test prior to full application. All products are strictly for external aromatic/aesthetic use. Discontinue use immediately if irritation occurs.

  • Fabric Disclaimers: Due to high concentrations of natural oils and pigments, avoid spraying directly onto light-colored fabrics or delicate materials. Apply directly to skin and allow to dry completely before dressing.

  • Olfactory Perception & Settling: Variations in color, clarity, or natural settling (mail shock) are expected in small-batch perfumery and do not constitute defect. We do not offer refunds based on scent preference, longevity perception, or olfactory fatigue.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse or limit any order placed with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order (including orders using the same credit card, billing, or shipping address). You agree to provide current, complete, and accurate purchase and account information for all orders.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS We may provide access to third-party tools (such as review applications or payment gateways) and third-party links "as is" without warranties. We are not liable for any harm or damages related to the purchase or use of third-party goods, resources, or services.

SECTION 8 - USER COMMENTS, FEEDBACK AND SUBMISSIONS If you send creative ideas, reviews, or proposals to us, you agree that we may, at any time without restriction, edit, copy, publish, and distribute those materials in any medium. We are under no obligation to maintain comments in confidence or pay compensation for submissions.

SECTION 9 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site containing typographical errors or inaccuracies relating to descriptions, pricing, promotions, transit times, and availability. We reserve the right to correct errors or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 11 - PROHIBITED USES You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to submit false or misleading information; (d) to transmit malware or viruses; (e) to scrape or collect personal data of others; or (f) to circumvent security features.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY The Service and all products delivered to you are provided 'as is' and 'as available' without representations or warranties of any kind.

In no case shall Vice of Vieve, our owner, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind—including lost profits, lost revenue, or replacement costs—arising from your use of the Service or products procured through Vice of Vieve.

SECTION 13 - INDEMNIFICATION You agree to indemnify, defend, and hold harmless Vice of Vieve and our affiliates, partners, officers, agents, and employees from any claim or demand (including reasonable legal fees) made by any third party due to or arising out of your breach of these Terms of Service.

SECTION 14 - SEVERABILITY & TERMINATION If any provision of these Terms of Service is determined to be unlawful or unenforceable, that provision shall be deemed severed and shall not affect the validity of any remaining provisions. These Terms remain effective unless and until terminated by either you or us.

SECTION 15 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States.

SECTION 16 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at sos@viceofvieve.com.

Vice of Vieve

Support: sos@viceofvieve.com

Website: viceofvieve.com