Got a question? I have an answer.

Welcome to Vice of Vieve's FAQ! Below you'll find answers to some of the most common questions I receive. If you have a question that isn't covered here, feel free to contact me directly at info@viceofvieve.com.

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Where do you currently ship?

I ship worldwide! Orders within the U.S. can include optional shipping insurance at checkout, while international orders are shipped at the buyer’s risk with no insurance available.


What's the difference between the short and tall 50ml bottles?

We had a supply chain issue - so your order might come with either a short and thicker 50ml, or the normal tall and skinny 50ml. Unfortunately because we batch make, I am not able to accept custom bottle size requests. You can see a visual of both 50ml bottle styles on our site.

What about the labels?

Thanks for asking! We're in the process of upgrading our labels. All new scents moving forward will have the larger labels (this applies to 15ml, 50ml, and 100ml.) However, we do still have a large stock of our old style labels for past scents that we will use up until they are gone. You can see a visual of both label styles on our site.

When will my order arrive?

Most orders ship within the posted processing times: Premade items 7–10 business days, Preorders about 4 weeks, and NO FOMO sales 6–8 weeks. Please note that during large sales, extra time may be needed and orders may not ship in exact order.

Can I change my order after placing it?

Due to the high volume of orders we receive and our fulfillment process, we’re unable to make changes once an order has been submitted.

When a product sells out, when will it be back in stock?

Because we're a small but mighty 2-3 person team, our fragrances are released in limited runs.. though some may return in future restocks. We encourage grabbing your favorites while they’re available.

What is your refund policy?

We do not accept returns based on personal preference, but we do accept returns for replacements if there is an issue with the product (e.g., sprayer problems, damage, etc.). Store credit or replacements are issued within 10 business days of receiving and inspecting approved returns at our warehouse. Shipping fees and taxes are non-refundable.

Are Vice of Vieve fragrances vegan?

Yes! All of our products are cruelty-free and completely free of animal ingredients or byproducts.

Can I use multiple discount codes in the same order?

No, discount codes cannot be stacked. Only one discount code may be applied per order.

still have questions?

contact me directly at info@viceofvieve.com